Quality Assurance

Chiggo strictly follows the ISO 9001 certified quality management system. With standardized production procedures, advanced manufacturing processes, and thorough tests and inspections using top-notch testing equipment, we ensure our products are of the highest quality. Additionally, our humanized and comprehensive after-sales service provides you with peace of mind.

  • ISO 9001:2015, ROHS, REACH
  • Tolerances down to ±0.0004″ (0.01mm)
  • Quality Reports & Certification
  • Rework and Refund Policy

Precise Manufacturing

State-of-the-art Machining Facilities

Our dedicated workshops, equipped with advanced equipment, offer a range of manufacturing processes, such as CNC machining, sheet metal fabrication, injection molding, 3D printing, and die casting. This has built a solid foundation for producing high-quality products. We welcome you to visit our factory online.

Our Manufacturing Standards

LINEAR DIMENSION
Limits for nominal size F (fine) M (medium) C (coarse) V (very coarse)
0.5 up to 3 ±0.05 ±0.1 ±0.2 -
Over 3 up to 6 ±0.05 ±0.1 ±0.2 ±0.5
Over 3 up to 6 ±0.05 ±0.1 ±0.2 ±0.5
Over 3 up to 6 ±0.05 ±0.1 ±0.2 ±0.5
Over 3 up to 6 ±0.05 ±0.1 ±0.2 ±0.5
Over 3 up to 6 ±0.05 ±0.1 ±0.2 ±0.5
Over 3 up to 6 ±0.05 ±0.1 ±0.2 ±0.5
ANGULAR DIMENSIONS
Limits for nominal size F (fine) M (medium) C (coarse) V (very coarse)
up to 10 ±1º ±1º ±1º30′ ±3º
Over 10 up to 50 ±0º30′ ±0º30′ ±1º ±2º
Over 10 up to 50 ±0º30′ ±0º30′ ±1º ±2º
Over 10 up to 50 ±0º30′ ±0º30′ ±1º ±2º

Quality Control Procedures

Pre-production quality control
In-production quality control
Final production quality control
  • Pre-production
  • In-production
  • Final Production
    Final production

    For all orders, we provide full dimensional inspection reports upon request. These reports include details such as part quantities, critical dimensions, threads and tolerances, thickness and depth measurements, and part appearance. Additionally, we ensure secure and proper packaging to prevent damage during transportation and storage.

In-House Inspection Equipment

  • Calipers
    Calipers

    For measuring internal, external dimensions, and depth.

  • Micrometers
    Micrometers

    For precise measurement of thickness and diameter.

  • Height Gauges
    Height Gauges

    For measuring height and vertical distances.

  • Coordinate Measuring Machines
    Coordinate Measuring Machines (CMM)

    For accurate 3D measurements and complex geometric shapes.

  • 3D Scanners
    3D Scanners

    For non-contact measurement of complex shapes and surfaces.

  • Hardness Testers
    Hardness Testers

    For measuring material hardness.

  • X-Ray Inspection Systems
    X-Ray Inspection Systems

    For inspecting internal structures and defects.

After-Sales Service and
Continuous Improvements

Effectively Act to Quality Issues

We aim to deliver high-quality parts that match your requirements and expectations. However, if your order fails to meet your specifications, we can process a rework or a refund. Feel free to contact our experts if you encounter any quality issues within one month of receiving your goods. Please notify us of the issue within five business days from receipt, and we will address it within one to three business days.

Continuous Improvement

To continually enhance our quality, we implement several continuous improvement measures. These include optimizing our quality management system through regular internal and external audits, enhancing employee skills and quality awareness with ongoing training, and optimizing production processes by adopting new technologies. We also strengthen supply chain management by evaluating and collaborating with high-quality suppliers. Additionally, we gather and act on customer feedback and conduct customer satisfaction surveys twice a year to understand and exceed your needs.

Effectively Act to Quality Issues
Continuous Improvement